System Privacy Policy

This System Privacy Policy describes how VMCore ("we", "our", "us"), located in Ahmedabad, Gujarat, India, collects, processes, stores, and protects system-level data when users access the Vidhzy platform.

1. Scope

This policy applies to all users accessing the system infrastructure, administrative interfaces, and authentication services.

2. Information Collected

• Account credentials (email, username, encrypted password)
• System logs including IP address, login timestamps, device and browser type
• Error logs, crash reports, performance metrics

3. Purpose of Processing

• To authenticate users and manage access
• To maintain system security and integrity
• To prevent fraud, abuse, and unauthorized access
• To comply with legal obligations

4. Legal Basis

• Performance of a contract
• Legitimate interest in system security
• Legal compliance under applicable laws including the Digital Personal Data Protection Act, 2023 (India)

5. Data Retention

System logs are retained only as long as necessary for security, audit, and legal compliance.

6. Data Sharing

System data is not sold or marketed. It may be disclosed to governmental or regulatory authorities when legally required.

7. Data Breach Notification

In the event of a personal data breach, VMCore will notify affected users and relevant authorities as required by applicable law.

8. User Rights

• Right to access and correction
• Right to erasure where legally permitted
• Right to withdraw consent

9. Governing Law

This policy shall be governed by the laws of India. Courts located in Ahmedabad, Gujarat shall have exclusive jurisdiction.

Contact: support@vmcore.in | Address: Ahmedabad, Gujarat, India